Your expertise is the product. Protect it.
IR35 determinations that cost £50K if wrong. Clients who leave without warning. Fee earners billing below capacity. SME Growth Team gives professional services firms the operational intelligence to grow without the hidden risks.
Three problems that erode your practice
These are not generic growing pains. These are the structural risks that stop consultancies, agencies, and advisory firms from scaling.
IR35 exposure
Since April 2021, medium and large firms bear the liability for incorrect IR35 determinations on every contractor engagement. One wrong call and HMRC backdates the NIC and PAYE liability. The fines alone can wipe a quarter's profit.
Client concentration risk
Most professional services firms have 2-3 clients that account for 40%+ of revenue. Lose one and the P&L craters overnight. But nobody is actively monitoring client health signals -- engagement frequency, payment patterns, scope reduction -- until the client is already gone.
Fee recovery and utilisation
You quote £150/hr. Your team bills 65% of available hours. Write-offs eat another 8%. Your effective rate is closer to £89/hr. Nobody is tracking which clients cost more to service than they generate -- or which fee earners are consistently under capacity.
Five agents running your practice ops
Each agent handles a critical function. They run daily whether you are with clients or in the back office.
IR35 Risk Assessment
Describe your contractor engagement -- the role, the working arrangements, the contractual terms. SHIELD scores it against HMRC's employment status indicators and tells you where the risk sits before you sign anything.
This is not the CEST tool. SHIELD cross-references actual tribunal outcomes, HMRC enforcement patterns, and sector-specific risk factors. You get a clearer evidence pack for review before relying on the position.
- IR35 risk score with factor-by-factor breakdown
- Tribunal precedent comparison for similar engagements
- Contract clause recommendations to strengthen position
- Estimated financial exposure if determination is wrong
Free. Confidential.
Describe the engagement and get a risk assessment backed by real tribunal data. Understand the risk profile before it becomes a problem.
Discuss IR35 RiskRepresentative professional-services result
Representative example based on verified SME Growth Team professional-services work, anonymised for confidentiality.
Get a first-pass view of your firm's risk profile
Run an IR35 check on your contractor base. Or talk to MAYA about client retention, utilisation, or growth strategy -- whatever your practice needs most.