Privacy Policy

Last updated: 9 September 2026  ·  ATTOH LTD (trading as ATTOH Digital)

1. Who We Are

ATTOH Digital is a trading name of ATTOH LTD, a company registered in England and Wales, company number 14079382. Registered office: First Floor, Swan Buildings 20, Swan Street, Manchester, England, M4 5JW.

For the purposes of UK data protection law, ATTOH LTD is the data controller in respect of the personal data we hold about you.

2. What Personal Data We Collect

We may collect the following personal data from you:

• Contact information — your name, email address, telephone number, and business name when you submit an enquiry via our contact form.
• Free-calculator gate information — your company number, work email address, phone number and name when you unlock a gated calculator, plus, on some tools, the figures you type into it. This is set out in full in section 3.
• Communication data — any information you provide when you contact us by email, phone, or through our website.
• Technical data — your IP address, browser type, device type, and pages visited (collected via analytics cookies, where you have consented).
• Commercial data — details of services you have purchased or enquired about.

We do not collect or process any special category personal data (such as health information, biometric data, or racial origin).

3. Free Calculators and the One-Run Gate

Several of the calculators on this site are gated: before the full result is shown, you are asked for your company number, work email address and phone number, and on some tools your name. This applies to the payroll calculator, the sole-trader tax calculator and the VAT domestic reverse charge checker. What happens to that information is not obvious from the tool itself, so it is set out here in full.

• The details you give at the gate are stored. Your company number, email address, phone number and name are written to our database as a record of the run, together with which tool you ran and a count of the runs on that record.
• On the payroll calculator, the figures you type are stored as well. That tool has no calculation engine in your browser. The numbers you enter are sent to our server, the calculation is performed there, and the figures from your most recent run are kept in our database against the same record. They are not passed through the engine and discarded.
• The free-run meter is keyed on your email address. It counts across every gated tool we operate, not only the one you are using, so a run on one calculator is visible to the meter on all the others. That means the record links your activity across our tools.
• On the sole-trader tax calculator and the VAT reverse charge checker the calculation itself runs in your browser. The figures you type into those two are not sent to us; only the gate details above are sent, in order to reveal the full result and count the free run.

Why we do this, and our lawful basis. We meter the free run so a free tool cannot be taken an unlimited number of times, and we keep the details because a calculation is usually the start of a conversation we would like to have with you about the paid product. Our lawful bases are steps taken at your request before entering into a contract, and our legitimate interests in preventing abuse of a free service and in following up a genuine enquiry.

How long we keep it. We do not keep these records indefinitely. They are held only for as long as a follow-up about the tool you ran remains a realistic prospect, and are then removed automatically by a scheduled deletion job rather than by anyone remembering to do it. If you would rather we did not keep them at all, ask us and we will delete them — see Your Rights.

These tools also store a random identifier in your browser so that the meter counts a browser rather than everyone sharing an office network. It is not a cookie, is not shared with anyone, and carries nothing about you.

4. How We Collect Your Data

• When you submit our contact form
• When you email us directly
• When you telephone us
• When you unlock a gated free calculator (see section 3)
• Automatically through cookies and analytics (with your consent)

5. Why We Process Your Data (Legal Basis)

• Legitimate interests — to respond to your enquiry, communicate with you, and run our business efficiently.
• Contract performance — to deliver the services you have engaged us for.
• Legal obligation — to comply with our legal and regulatory obligations.
• Consent — for marketing communications and analytics cookies (where applicable). You can withdraw consent at any time.

6. How We Use Your Data

• To respond to and manage your enquiry
• To provide and deliver our services to you
• To send you relevant information about our services (where you have opted in or where we have a legitimate interest)
• To improve our website and service offerings
• To comply with legal obligations

7. Who We Share Your Data With

We do not sell, rent, or trade your personal data. We may share data with:

• Service providers — third party tools we use to operate our business (e.g. email platforms, form submission tools, analytics providers). These are bound by data processing agreements.
• Legal authorities — if required by law, court order, or to protect the rights and safety of our business or others.

All data is processed and stored within the UK or EEA, or in countries that provide an adequate level of protection.

8. How Long We Keep Your Data

• Free-calculator gate records — your company number, email, phone, name, run count and, on the payroll calculator, the figures from your most recent run: see section 3. They are deleted automatically on a schedule, and sooner if you ask.
• Enquiry data — up to 2 years from last contact, unless you become a client.
• Client records — up to 7 years after the end of the commercial relationship (for legal and tax purposes).
• Analytics data — as per the retention settings of our analytics provider (typically 14 months).

9. Your Rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — ask us to delete your data (subject to legal obligations)
• Restriction — ask us to restrict processing of your data
• Portability — receive your data in a structured, machine-readable format
• Object — object to processing based on legitimate interests
• Withdraw consent — where processing is based on consent, withdraw it at any time

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

10. Cookies

Our website uses cookies. Please see our Cookie Policy for full details. You can manage your cookie preferences at any time.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. Our website uses HTTPS encryption. However, no internet transmission is completely secure and we cannot guarantee the security of data transmitted to us.

12. Changes to This Policy

We may update this policy from time to time. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically.

13. Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113

We would always prefer you contact us first so we can try to resolve any concerns.

14. Contact Us

For any privacy-related questions or to exercise your rights:

• Email: [email protected]
• Post: ATTOH LTD (trading as ATTOH Digital), First Floor, Swan Buildings 20, Swan Street, Manchester, England, M4 5JW