Unitech Solutions
Technology · UK
Unitech Solutions
◈ Technology · UK Specialists

Engineering Tomorrow's Infrastructure

We architect enterprise networks that are secure, fast and built for a modern distributed workforce. Every design is documented and tested before handover.

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99.9% Uptime
200+ Deployments
15+ Years
60min Response
What We Do

Our Core Services

01

Network Design

We architect enterprise networks that are secure, fast and built for a modern distributed workforce. Every des

02

System Integration

Siloed systems cost time and money. We integrate your CRM, ERP, finance tools and operational platforms into a

03

Managed IT

Your fully outsourced IT department — helpdesk, infrastructure monitoring, patching and strategic planning — f

04

Disaster Recovery

A disaster recovery plan you've never tested is not a plan. We design, implement and regularly test DR environ

Our World

Seen Up Close

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Engineering Tomorrow's Infrastructure
Hero Atmosphere

Engineering Tomorrow's Infrastructure

The environment that defines your brand

Our Team at Work
In Action

Our Team at Work

Real people delivering real results

Precision & Quality
The Detail

Precision & Quality

Every detail considered, nothing overlooked

99.9% Uptime
Key Result

99.9% Uptime

A track record that speaks for itself

Why Choose Us

The Unitech
Standard

Cisco Partner

Microsoft Gold

99.9% SLA

About

Unitech Solutions

Unitech Solutions

Unitech builds the invisible infrastructure that keeps businesses running. When others talk about resilience, we guarantee it — backed by an iron-clad SLA.

Common Questions

Everything You Need to Know

What is managed IT support and what does it include?+
Managed IT support is the proactive monitoring, maintenance and helpdesk support of your entire IT environment for a fixed monthly fee. This covers remote monitoring, patch management, antivirus, backup oversight and unlimited helpdesk calls — preventing problems rather than just reacting to them. Unlike traditional break-fix IT, you know exactly what you're paying regardless of how much support you need.
How much does IT support cost per user per month in the UK?+
Business IT support in the UK typically costs between £20 and £60 per user per month for a fully managed service. The range reflects the level of coverage — from basic helpdesk to full infrastructure management. We provide clear, itemised quotes with no hidden charges, and most clients see a measurable reduction in downtime costs within the first quarter of working with us.
Can you manage our Microsoft 365 or Google Workspace environment?+
Yes — we are experienced with both Microsoft 365 and Google Workspace, covering user provisioning, security configuration, backup and licensing management. We are Microsoft-certified and can handle full cloud migrations with minimal downtime. Whether you're already in the cloud or moving there, we manage it end-to-end so your team stays productive throughout.
What happens if our server or system goes down outside office hours?+
Our monitoring systems detect failures the moment they occur and alert our team automatically — day or night, including weekends. For managed clients, we respond to critical outages around the clock. The majority of issues are resolved remotely without requiring an engineer on-site, and every incident is followed up with a full root-cause report and corrective actions.
Do you offer IT support for small businesses with under 20 users?+
Absolutely. We work with businesses from 5 to 500 users and our pricing scales accordingly. Small businesses deserve the same quality of IT support as large enterprises — and often need it more, because they have less internal resource to absorb downtime. There is no minimum user count on our managed service agreements.
Client Reviews

What Our Clients Say

★★★★★

“Our old IT provider took four hours to respond to any ticket. Average response is now under an hour, and most issues are fixed before we even know about them. Night and day difference.”

Emma Richards · Managing Director, Richards & Co Solicitors
★★★★½

“The Microsoft 365 migration was completely seamless. Zero downtime, everything working on day one. Our team didn't even notice the switchover — which is exactly what you want.”

James Okafor · CEO, Okafor Digital Ltd
★★★★★

“Healthcare IT has very specific compliance requirements. They understood this from day one and handle everything — our clinical systems, NHS mail, EMIS Web. Total peace of mind.”

Priya Patel · Practice Manager, Patel Medical Centre
Insights & Expertise

From Our Knowledge Base

01
IT Strategy

Cloud vs On-Premise IT: Which Is Right for Your UK Business?

There's no universal answer, but there are clear decision criteria that business owners should apply. We break down the …

02
Managed IT

Why Your IT Provider Should Be Proactive, Not Reactive

If your IT company only appears when something breaks, you're paying for an expensive sticking plaster. Here's how to ev…

03
Security

Microsoft 365 Security Defaults: What Every Business Owner Should Enable Today

Most Microsoft 365 tenants are running with basic security settings out of the box. These five configuration changes tak…

Get In Touch

Let's Start
a Conversation

Ready to take the next step? Get in touch with the team at Unitech Solutions and we'll show you what we can do.

Phone
+44 121 000 0003
Get a Quote →