Compliance checklist · Property

What your website and marketing must show to stay compliant in property

The rules that apply to a UK property business, turned into what your site, ads and social posts must show, or must not say. Each point links to the regulator or the legislation it comes from.

General guidance, not legal advice. Rules change and depend on your circumstances; check the linked source or take advice from a qualified adviser before relying on any point.

Property rules

RICS rules of conduct

RICS rules of conduct

Use RICS designations and the "Regulated by RICS" mark only as RICS rules allow.

Source: RICS rules of conduct

Propertymark conduct rules

Propertymark conduct

Show your client money protection and redress scheme membership, as letting and estate agents must.

Source: Propertymark conduct rules

Tenancy deposit protection

Tenancy Deposit Schemes DPS MyDeposits TDS

Name the deposit scheme you use in letting information.

Source: Tenancy deposit protection

Energy Performance Certificates

EPC Energy Performance Certificate

Show the EPC rating on property listings and adverts for sale or let.

Source: Energy Performance Certificates

Renters' Rights Act 2025

Renters' Rights Act 2025

Do not advertise or describe fixed-term tenancies, no-fault (Section 21) evictions or rental bidding as available; describe tenancy terms and possession routes as the Act now sets them.

Source: Renters' Rights Act 2025

How to Rent guide

How to Rent Guide

Link tenants to the current How to Rent guide in your letting information.

Source: How to Rent guide

Right to Rent checks

Right to Rent Immigration Act 2014

Tell applicants you will check their right to rent, without discouraging any group.

Source: Right to Rent checks

Minimum energy efficiency standard (lettings)

MEES Minimum Energy Efficiency Standards

Do not advertise a property to let that falls below the minimum EPC band unless it has a registered exemption.

Source: Minimum energy efficiency standard (lettings)

Making Tax Digital for Income Tax

MTD ITSA for landlords

Do not overstate who must comply or from when; link to HMRC for the thresholds.

Source: Making Tax Digital for Income Tax

Money Laundering Regulations 2017

AML supervision property

Tell clients up front that you will verify their identity; name your AML supervisor where that helps trust.

Source: Money Laundering Regulations 2017

UK GDPR and the Data Protection Act 2018

GDPR tenant data

Publish a privacy notice that names who you are, what you collect on every form, why, how long you keep it and how people use their rights; link it from every form.

Source: UK GDPR and the Data Protection Act 2018

Every UK business site

Whatever the sector, these apply to almost every business website.

Company and trading details

A limited company's site must show its registered name, company number, place of registration and registered office address.

Source: Company and trading details

Privacy notice

Say who you are, what each form collects, why, how long you keep it and how people use their rights.

Source: Privacy notice

Cookie consent

Non-essential cookies and analytics wait for consent, and refusing is as easy as accepting.

Source: Cookie consent

Honest claims

Every claim, review and comparison is true, evidenced and not misleading (CAP Code).

Source: Honest claims

Genuine reviews

No fake, bought or selectively hidden reviews (DMCC Act 2024).

Source: Genuine reviews

See how your site measures up

The free grader checks your site against the visible signals buyers, search engines and AI assistants look for, including several of the points above.

Grade my website Property websites