SRA handbook
Also covers: SRA Accounts Rules.
Show the SRA digital badge and your SRA number, and publish the price and service information the SRA Transparency Rules require for the listed services.
Source: Solicitors Regulation Authority
What your website and marketing must show to stay compliant in legal services
The rules that apply to a UK legal services business, turned into what your site, ads and social posts must show, or must not say. Each point links to the regulator or the legislation it comes from.
General guidance, not legal advice. Rules change and depend on your circumstances; check the linked source or take advice from a qualified adviser before relying on any point.
Legal services rules
COLP COFA
No display duty; make sure regulatory statements on the site are signed off by the right role.
Source: COLP and COFA roles
AML regulations 2017
Also covers: HMRC AML supervision.
Tell clients up front that you will verify their identity; name your AML supervisor where that helps trust.
GDPR art 37 DPO
Where a DPO is required, publish their contact details in the privacy notice.
Legal Ombudsman
Publish your complaints procedure and the right to complain to the Legal Ombudsman, with time limits.
Source: Legal Ombudsman
Law Society CPD
Use Law Society accreditation marks only while you hold them.
Source: Law Society
ICO data protection
Publish a privacy notice that names who you are, what you collect on every form, why, how long you keep it and how people use their rights; link it from every form.
Every UK business site
Whatever the sector, these apply to almost every business website.
Company and trading details
A limited company's site must show its registered name, company number, place of registration and registered office address.
Source: Company and trading details
Privacy notice
Say who you are, what each form collects, why, how long you keep it and how people use their rights.
Source: Privacy notice
Cookie consent
Non-essential cookies and analytics wait for consent, and refusing is as easy as accepting.
Source: Cookie consent
Honest claims
Every claim, review and comparison is true, evidenced and not misleading (CAP Code).
Source: Honest claims
Genuine reviews
No fake, bought or selectively hidden reviews (DMCC Act 2024).
Source: Genuine reviews
See how your site measures up
The free grader checks your site against the visible signals buyers, search engines and AI assistants look for, including several of the points above.
Grade my website Legal services websites